We're available to you personally 24 hours a day. Ring 1800 740000

Arranging a Funeral

Preparing to say the final goodbye

Most people only arrange one funeral in their lifetime.  While it is an honour to have been entrusted with arranging the funeral of a loved one, the process may appear to be somewhat daunting.

We are available 24 hours a day, seven days a week, 365 days of the year.  We do not use an answering service so your call will always be answered personally by one of our funeral directors, even if you call us in the middle of the night or at the weekend.

To contact us simply call 1800 740000

As funeral directors, our primary role is to work with you as a family as you prepare to say the final goodbye to your loved one.  This involves:

  • Respecting the wishes of you and the deceased as well as any religious or cultural requirements
  • Providing you with the information you require to decide what type of funeral you would like for your loved one
  • Caring for the remains of your loved one in a dignified and respectful manner
  • Enabling you, your family and your friends to view your loved one’s remains as and when you would like
  • Making the funeral and committal arrangements on your behalf which includes obtaining official certificates and permits as required
  • Making any other arrangements you would like us to make such as placing death notices, organising refreshments or a meal for family and friends after the funeral, accepting and handing over charitable donations, memorial cards, headstones or seeking permission to scatter ashes at a particular place
  • Providing you with an itemised list of costs and seeking your approval for additional costs in advance of them being incurred

“Just a short note to thank you so much for your support and help to us in organising our brother’s funeral recently. It was a great comfort to all of the family to have such a dignified funeral ceremony.

We particularly appreciated your advice on the liturgy for the funeral mass. Our thanks also to Rod and Peter for their courtesy and support on the day of the funeral”

Client of Massey Brothers

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